Log Ticket
We want to hear the views of customers about our services.
Complaints and feedback
We recognise the right of customers to make a complaint when we fall short of their expectations, the standards set by our regulator or our organisational values.
We view feedback and complaints as a valuable resource to help improve our service offer and delivery, and we are committed to excellence in everything we do. The success of our organisation depends on our ability to deliver excellent services that exceed expectations: we can only do this if we receive, listen to and act on feedback.
